You can reach us via a few different methods. Visit our Contact Us page for info.
It’s easy! Just submit our online Travel Notification Form and we’ll notate your account accordingly. Access the form here.
You can sign up for eStatements through Online Banking. No more snail mail! It’s secure and the quickest way to receive statement information. Log into Online Banking and select the eStatements option from the menu.
The nine digit bank routing number can be found at the bottom of your checks. It is 264279800.
Digital Banking (including the UTFCU Mobile App) will be unavailable from 8 a.m. Eastern on Monday, May 8 until midday Tuesday, May 9 in order for us to perform the upgrade. During this time, you will NOT be able to log in.
The upgraded digital banking experience will launch on May 9, 2023.
Digital Banking (including the UTFCU Mobile App) will be unavailable from 8 a.m. Eastern on Monday, May 8 until midday Tuesday, May 9 in order for us to perform the upgrade. During this time, you will NOT be able to log in.
Yes. Please see below for the supported operating systems and browsers.
We will be enforcing new security protocols surrounding Virtual Private Networks (VPNs). If you use a VPN and are having trouble connecting to our system, try accessing it outside of your VPN.
Yes, your Intuit connection will need to be re-established.
Please take action to ensure a smooth transition. The instructions below reference two action dates:
- 1st Action Date: May 7, 2023. A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date; transaction history may not be available after this date.
- 2nd action date: May 9, 2023. This is the action date for the remaining steps on the instructions you will need to complete to ensure your Intuit accounts are reconnected.
Please note: Express Web Connect will not be available until 5 business days after the 2nd Action Date, so please utilize another connectivity type if you need transaction updates during this downtime.
You will only need to set up or re-enter information for a couple of services once the upgraded digital banking platform is live:
- Alerts– The upgraded system will have new and improved Alert options that you will be able to utilize. Previous alert settings will be reset upon the upgrade.
- Financial Tools– Review any historical information you have now, as the upgrade will not be able to transfer any outside data you have loaded into the Financial Tools section on the current system. Any outside accounts you aggregated into Financial Tools will need to be relinked after the upgrade.
UTFCU is community chartered, which means we are more open than you may think! Membership with UTFCU is open to anyone who lives, works, worships, conducts business, or attends school in the following counties in Tennessee: Anderson, Blount, Knox, Loudon, and Union. Not sure if you will qualify? Give us a call and we’ll talk through it. (865) 971-1971.
Addresses can be updated securely through online banking or in-person at any branch. Call us at (865) 971-1971 if you need assistance.
If your employer offers direct deposit, give the payroll department our credit union’s routing number (264279800) and your account number.
Go to main navigation
